The only way to build a massive business

Excerpted from Sam Altman:

All companies that grow really big do so in only one way: people recommend the product or service to other people.

What this means is that if you want to be a great company some day, you have to eventually build something so good that people will recommend it to their friends–in fact, so good that they want to be the first one to recommend it to their friends for the implied good taste.  No growth hack, brilliant marketing idea, or sales team can save you long term if you don’t have a sufficiently good product.

You can trick yourself for awhile, though: growth is measured on a percentage basis from last month.  When you are still small, you can spend a lot of money marketing or advertising and have a big impact on usage growth.  But eventually, you get so big you simply can’t spend enough money to move the needle–you need your ever-increasing userbase to keep getting you more users.

3 thoughts on “The only way to build a massive business

  1. Pingback: A radical approach to marketing | David Jackson

  2. Pingback: Sustainable growth vs. growth hacking | A Founder's Notebook

  3. Pingback: The heart of any growth strategy is core product value | A Founder's Notebook

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