How to increase active users

From The Importance of Understanding Your Best Users by Ben Yoskovitz:

1. Define a “good” user for your product/business (which depends on the product, business, and stage you’re at). Be aggressive (aim high!) and don’t cheat yourself. Be intellectually honest.

2. Look for commonalities amongst those “good” users (it could be anything!)

3. Figure out how to get more “good” users (could include feature experiments to encourage more/different usage of your product based on what good users do, could be a shift in market / marketing strategy, etc.)

4. Rinse and repeat.

2 thoughts on “How to increase active users

  1. Pingback: Don’t think “And we got here with no marketing!” is impressive | A Founder's Notebook

  2. Pingback: How to use net promotor score surveys to improve your product | A Founder's Notebook

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