4 thoughts on “The customer success role — a job description

  1. Pingback: How to identify your customers’ “Job To Be Done” | A Founder's Notebook

  2. Pingback: How to reduce churn | A Founder's Notebook

  3. Pingback: How to reduce churn– a process | A Founder's Notebook

  4. Pingback: How to reduce churn by winning back cancelled customers | A Founder's Notebook

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