1. Do not answer phone calls from people you don’t know.
2. Do not e-mail first thing in the morning or last thing at night.
3. Do not agree to meetings or calls with no clear agenda or end time.
4. Do not let people ramble.
5. Do not check email constantly.
6. Do not over-communicate with low profit, high maintenance customers.
7. Do not work more to fix being too busy.
8. Do not carry a cellphone or Crackberry 24/7.
9. Do not expect work to fill a void that non-work relationships and activities should.
(1) Cf. Cal Newport on How to clear time for deep thinking and Time management: An extreme approach to email.
(2) In conclusion, Shane writes: “Work expands to the amount of time you give it. When you give it a lot of time, it will consume that time. Give it less time and you’ll be more productive.” Is that always true?
(3) Cf. Can you be a great business leader if you’re lazy?