The difference between a great company and a lousy company

Edited except from The Hard Thing About Hard Things by Ben Horowitz:

In good organizations, people can focus on their work and have confidence that if they get their work done, good things will happen for both the company and them personally.

In a poor organization, people spend much of their time fighting organizational boundaries, infighting, and broken processes. They are not even clear on what their jobs are, so there is no way to know if they are getting the job done or not.

Notes:
(1) How do you ensure that if people get their work done, good things will happen for both the company and them personally? Define clear goals; identify levers to achieve those goals; appoint owners; measure results.
(2) See: Setting clear goals = empowerment, Managers and metrics, and Mark Pincus’ management advice.

One thought on “The difference between a great company and a lousy company

  1. Interesting. But isn’t strategy even more important than internal bureaucracy, a political org culture, etc.? I mean, if the strategy is wrong, then even very good execution will do no good to the company.

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